Privacy Policy

1. Information We Collect

When you fill out our digital "Request an Estimate" form or schedule an appointment, we collect your name, phone number, email address, and specific notes concerning your property. This baseline information is utilized exclusively to deliver professional tree care services, customize our layout strategy, and conduct safe assessments.

2. Third-Party Service Providers

We leverage established, secure third-party platforms to maintain efficiency in our internal data operations and general client communications flow:

• Formspree: Routes and processes our main landing page contact forms safely.
• Calendly: Streamlines our on-site evaluation scheduling and calendars.
• Quo: Houses our integrated business SMS pathways and update systems.

3. SMS & Text Messaging Disclosure

By disclosing your mobile number and finalizing a project request, you extend your explicit authorization to receive operational updates from Timber Love and Care regarding project quotes, schedule logistics, and time reminders. Text density directly corresponds with your specific property needs. Standard network rates may apply. You preserve the right to fully stop updates at any interval by replying STOP. For support, reply HELP.

Note: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes under any circumstances.

4. Data Security Standards

We have a strict policy against data commercialization. We do not sell, leak, rent, or distribute your private contact details to third-party marketing brokers. We apply protective protocols to ensure all transmitted information rests safely inside our selected cloud management frameworks.

5. Contact and Inquiries

If you require clarification on your stored contact info, wish to change details, or have general legal questions, please reach out directly to our owners at (830) 500-5585.